Whether your company has 100 employees or 100,00, EVERY LAST EMPLOYEE needs to be obsessed with the customer experience – and guess what? That starts with the CEO or owner.

Good news! In a very short period of time a leader can radically transform her organization – and its competitive profile – by changing the company’s focus to one of customer obsession.


I hope you enjoy this, my very first daily video. Come back here every morning to catch the latest “Two Minutes with Ted,” or better yet – subscribe to OPENfor.business and never miss another one.

What would you like me to address next? Questions, comments, recommendations on future subjects, and even polite criticism is always very welcome in the comments below! Or make your own meddle from my daily rant and build your own brand while you share your thoughts.

Filmed at the Waterside Shops in Naples, Florida.

Want more? Check out my recent TEDx Talk on The Power of Impatience!

About Mr. Ted Coiné

Ted Coiné is a Forbes Top 10 Social Media Power Influencer and an Inc. Top 100 Leadership Expert. This stance at the crossroads of social and leadership gave Ted a unique perspective to identify the demise of Industrial Age management and the birth of the Social Age. The result, after five years of trend watching, interviewing and intensive research, is his latest co-authored book, A World Gone Social: How Companies Must Adapt to Survive. An Inc. Top 100 Speaker, Ted is also a serial business founder and three-time CEO. He lives in Naples, Florida, with his wife and two daughters. How about hiring Ted for your next keynote? Click here! Ted's latest Meddles

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