Whether your company has 100 employees or 100,00, EVERY LAST EMPLOYEE needs to be obsessed with the customer experience – and guess what? That starts with the CEO or owner.
Good news! In a very short period of time a leader can radically transform her organization – and its competitive profile – by changing the company’s focus to one of customer obsession.
I hope you enjoy this, my very first daily video. Come back here every morning to catch the latest “Two Minutes with Ted,” or better yet – subscribe to OPENfor.business and never miss another one.
What would you like me to address next? Questions, comments, recommendations on future subjects, and even polite criticism is always very welcome in the comments below! Or make your own meddle from my daily rant and build your own brand while you share your thoughts.
Filmed at the Waterside Shops in Naples, Florida.
Want more? Check out my recent TEDx Talk on The Power of Impatience!