Here are four two-minute videos on various aspects of customer experience, plus a blog post and a link to our in-house customer experience czar, Jeanne Bliss (one of my all-time favorite authors!) So… have at it!!
Posts by Mr. Ted Coiné:
Four two-minute videos. Five blog posts. One source for some serious social media guidance. This week, we’re sharing the past month’s worth of Two Minutes With Ted videos, presented by a different theme each day. To kick this series off, we’re going to start with some very tactical insights: how you can make your time […]
Do you scare your customers? If you sell something your customers don’t understand, chances are it scares them. Are they getting their money’s worth? Are you giving them what you promised? How do they trust you?
Today’s discussion is taken straight from my experience as a business owner buying IT services I wanted, but didn’t understand. Let’s explore this important topic together.
What’s the Future of Work? It’s nothing like what we studied in school, nothing like the experiences we had at the start of our careers, and it’s NOTHING like what we still see in too many companies all around us.
The Industrial Age is dead and gone – long live the Social Age! And in this exciting, utterly new era of business, we can learn a lot from what they’ve been doing in Hollywood for over a century now.
Today I tackle one of the biggest areas of confusion, even myth, out there: how much time should a fully-employed executive spend on social each day?
There is a LOT of terrible advice out there, folks – some of it even deadly to your career. (Can self-annointed social media “gurus” be sued for malpractice?) Join me as I try to disabuse you of some of the tripe out there passing for good businesses guidance.
Simplifying is incredibly important, and you can do it for your career too. Can you say what you do without taking a breath without saying amm or aaa. Your summary of what you do is not the same as your elevator pitch. It’s not same as what your company does and why its imp to invest in its different.
As for me my elevator pitch what I do, I Sell Meddle, give keynotes, coach C-Suite executives that’s it three things Boom Boom Boom.
So can you simplify? Because it’s extremely important for you business and your career
There are few better ways to build the power of your company’s brand than to engage with “influencers” – when you get it right. But like most aspects of business, just because it makes sense doesn’t mean it’s going to work for you.
Question: “Ted, what do you do when there’s a new project you want to start or opportunity you have a chance to hop on, but it’s the middle of the year and the budget is set?”
For the answer, let me defer to my friend and Mentor Gene Landrum, a man who brought three different startups to $100 million – one of which you’ve probably heard of, maybe even spent a birthday or two in.
Want to know the secret to success? Find out what everyone else is doing, and do the opposite!
Okay, if that’s a bit too vague for you, try this on for size: surround yourself with people who challenge your ways of looking at the world. A great leader, a powerful innovator, needs diversity of thought in her environment to expand horizons, help explore different strategies, help see things from the customers’ point of view, the workers’, the regulators’…. It is absolutely essential you gather about you the type of person we discuss in today’s episode.
By TwoMinutesWithTed in Employee Advocacy, Leadership Video, Modern CMO, Social Business, Social Business Video, Social Marketing, Talent, Talent-repost, Today's Headliner, Today's Video, Two Minutes With Ted No Comments
Do you want to tap the awesome power of employee advocacy, turning your workforce into a massive, uber-effective extension of your marketing and recruiting efforts? It’s a really good idea – but there’s something vital you have to do before you try, or your efforts will flop.