After working for more than a year with a growing Think Tank of Millennials, I can say with 100% certainty, that Millennials aren’t really that unique. Yes, many of them are hard working; many of them work in tech. Many of them ARE close to their parents, and yes, some of them still live at […]
UWC is indeed a movement—one deeply needed today. I am reminded of the words for Simon Sinek: “Fight against something and we focus on the thing we hate. Fight for something and we focus on the thing we love.”
What’s the deal with Comedians in Cars Getting Coffee? Is it a show about Jerry Seinfeld and his pals? Not just. There are some great customer service lessons in the show’s obsession with what Seinfeld calls Hipster Service.