Keynotes by Jeanne Bliss

Popular Speeches

The Five Decisions of Beloved and Prosperous Companies

Adapted from Jeanne’s Book: I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad.

In this keynote or workshop, go “behind the scenes” of the decision making that goes on inside beloved companies.

Discover the five common decisions they make and put into practice what makes them immune to the competition and thriving, in good times and bad. Learn how their culture is their growth engine, and the impact of their uncommon decision-making. Then, through this session, begin the process to understand how your decisions and actions have created your culture. Understand its impact on your customers, on your employees and on your business growth and prosperity.


Become a Beloved and Prosperous Company.

How to Build Your Customer-Driven Growth Engine, Adapted from Jeanne’s Book: Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Just how do you go about building a customer-centric company? How do you earn the right to growth, by improving customers’ lives? In this keynote or workshop, Jeanne Bliss demystifies how you can successfully lead a customer experience transformation. Built around her five-competency framework that has launched and advanced the customer experience transformation in businesses around the world, Jeanne will navigate us on how to embed these competencies to get into action quickly with a united leadership team. And will show how embedding them will shift your business intent to earning the right to growth by improving customers’ lives. She will also share some of the over 40 interviews conducted with CCO’s around the world and how they are bringing these competencies to their organizations.

Travels from:
Los Angeles,CA



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