Not every team is all forward-thinking superstars. But you know what? You’ll be fine and can still achieve goals — and do so without trying to run everyone out the door on a Performance Improvement Plan, either.
Modern Chief Customer Officer
What is Your Good Life? It’s a deeply personal question and the answers are as unique as the person contemplating it. And yet, for many of us, the question is not one that we’ve engaged with very much. I was with a group of friends recently and our discussion turned to what we would do […]
The World Public Relations Forum takes place in Toronto from May 29 to May 31 of this year. I’ve been honored to do three episodes of my C-Suite Podcast about the event. Embedded above is Episode 17, which you can also find here. Episode 17 features Stephen Waddington, Partner and Chief Engagement Officer, Ketchum and […]
For years we’ve promoted and prioritized business cultures around hard-charging, expertise-laden, take-no-prisoners, results-oriented, step-on-their-necks-if-we-must ideology. But wait … what if being nice works just as well?
When it comes to disruption, it can feel like we’re talking about Uber and AirBNB all the time. Here’s a new example that disrupted another time-honored tradition: shopping for men’s clothes. How is Alton Lane chasing this dream?
Augusta National, home to The Masters, is one of the most iconic and hollowed sports grounds in the world. With no Tiger Woods in the tournament this year, will it be Jordan Spieth, Rickie Fowler, or Phil Mickelson that steals the show and hearts of millions across the world? I’m not sure what player will […]
We’ve talked before on this blog about the need to be a customer-focused CEO. But since CEOs are often the major decision-maker within an organization, it’s important to understand the decision-making styles of customer-focused CEOs. Because the C-Suite as a whole tends to make dozens (if not hundreds) of decisions in a given week, having […]
“Being obsessed with the problem you want to solve, rather than remaining fixated on a single solution, is the major difference between success and failure in the entrepreneurial world.” – Naveen Lakkur, incubator director and author of FOUND As an entrepreneur, are you focusing on the cool thingy you provide? Or are you obsessed with […]
Illusions! They wind me up tighter than a Swiss clock. I don’t like their insidious ways. Any time I sense one coming, my heart beats like a mustang about to bolt off. They are all around us. Promising everything and delivering below par. They hide behind complex words spun by their big PR departments. The […]
All around us we are surrounded by information and data. In fact — there is so much information bombarding us each day that there’s even information about recovering from information overload. With terms like Big Data, Data Scientist, Machine Learning, and others dominating every corporate conversation its not hard to see that sometimes there might […]