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Self-Mastery Minutes No. 1: Are you a leader? Self-Mastery Minutes No. 2: The goal of leadership? Subscribe to OP|EN for BUSINESS! Receive A Weekly Digest of the Most Popular Posts to Your Inbox!
I recently began publishing videos to my YouTube Channel, Invisible World. The premise is this: some of the most important things in our lives are invisible. Consider the air we breathe, our minds, our futures, and the very idea of trust — to name a few. Decoding the unseen is an art, a skill and […]
Here are four two-minute videos on various aspects of customer experience, plus a blog post and a link to our in-house customer experience czar, Jeanne Bliss (one of my all-time favorite authors!) So… have at it!!
Four two-minute videos. Five blog posts. One source for some serious social media guidance. This week, we’re sharing the past month’s worth of Two Minutes With Ted videos, presented by a different theme each day. To kick this series off, we’re going to start with some very tactical insights: how you can make your time […]
Do you scare your customers? If you sell something your customers don’t understand, chances are it scares them. Are they getting their money’s worth? Are you giving them what you promised? How do they trust you?
Today’s discussion is taken straight from my experience as a business owner buying IT services I wanted, but didn’t understand. Let’s explore this important topic together.
What’s the Future of Work? It’s nothing like what we studied in school, nothing like the experiences we had at the start of our careers, and it’s NOTHING like what we still see in too many companies all around us.
The Industrial Age is dead and gone – long live the Social Age! And in this exciting, utterly new era of business, we can learn a lot from what they’ve been doing in Hollywood for over a century now.